Team Assistant- Accra, Ghana

he International Finance Corporation’s country office in Ghana, is seeking to recruit a highly motivated and well-organized Team Assistant who can provide effective and efficient administrative assistance. The selected candidate should have good judgment and excellent interpersonal skills. S/he will contribute to the smooth running of the daily administrative support of the team under the guidance and supervision of the assigned Team leader and Office Administrator. S/he will also be ready to play an integral part of a tightly-knit and motivated team, and to step up to undertake new responsibilities and challenges with enthusiasm. The office covers Ghana and five other countries in the West African sub-region: Benin, Burkina Faso, Guinea, Niger, and Togo. The position will be based in Accra. This is a 2-year term appointment.

Duties and Accountabilities:
Duties will include, but are not limited to the following:
• Providing administrative assistance to the appointed team, which includes a five officers.
• Preparing correspondence and documents, ensuring compliance with the IFC/Bank procedures and standards to meet specific deadlines.
• Organising travel arrangements for members of the team.
• Using basic keyboard and word processing skills to assist in the preparation of presentations, documents, memos, letters, faxes and electronic mail.
• Providing administrative support to staff visiting the team and assisting in the preparation and logistical planning for the team’s events (e.g. conferences, meetings, seminars etc.), working closely with the team and the office events coordinator as necessary.
• Performing basic office functions, to include but not limited to, sorting and distributing incoming mail and faxes, answering telephones calls in the absence of members of the team, maintaining unit files and contact databases, photocopying, handling team courier, etc.
• Acting as back-up to other Administrative and Client Support (ACS) colleagues in their absence or during busy periods.
• Undertaking ad hoc duties that may be assigned.

Selection Criteria:
• High School diploma or equivalent, with a minimum of 2 years’ relevant office administration experience.
• High degree of judgment and tact in handling, processing and communicating matters of a sensitive and confidential nature.
• High degree of motivation, initiative, flexibility and reliability.
• Outstanding interpersonal skills to interact effectively with a range of contacts internally and externally.
• Proven ability to work effectively in a team-orientated, multi-cultural environment, and function as an effective team member in various groups.
• Strong written and verbal communication skills to prepare/draft communications and ensure quality of written outputs.
• Proficiency in using advanced computer applications – Microsoft Office (Excel, Word, Powerpoint); ability to learn and use new software/technology; knowledge of World Bank policies and procedures would be an advantage.
• Effective time management and organizational skills with the ability to produce high quality work under pressure.
• Fluency in English is essential, working knowledge of French is an advantage.
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