Seven
Seas Technologies is a leading provider of integrated business and technology
solutions across Africa in the Financial, Telecom, Real Estate, Service
Industries and Government.
We work in partnership with global technology industry leaders in collaborative synergies with domain & technology centric eco-system partners.
We deliver business value to customers through a combination of process excellence, quality frameworks and Service Delivery innovation.
We work in partnership with global technology industry leaders in collaborative synergies with domain & technology centric eco-system partners.
We deliver business value to customers through a combination of process excellence, quality frameworks and Service Delivery innovation.
Our
core motivation is defining service excellence in technology driven business
solutions.
Due to rapid expansion, we are seeking results oriented, highly motivated and enthusiastic individuals to fill the following vacant position;
Senior Systems Engineer
Ref: SST/KE/SE/2012
Reporting to the Internal IT Manager, the Senior Systems Engineer will be responsible for providing onsite and remote support to clients and staff.
Key responsibilities
Due to rapid expansion, we are seeking results oriented, highly motivated and enthusiastic individuals to fill the following vacant position;
Senior Systems Engineer
Ref: SST/KE/SE/2012
Reporting to the Internal IT Manager, the Senior Systems Engineer will be responsible for providing onsite and remote support to clients and staff.
Key responsibilities
- Provide real time resolution to
escalated customer support inquiries;
- Ensure continuous monitoring of
customer issues until they are resolved;
- Carry out proactive hardware
maintenance and monitor all hosted equipment;
- Understand and convert customer
technical requirements to solutions;
- Ensure IT policies and
processes are followed at all times;
- Provide all pre-sales
requirements to client proposals and ensure quality is maintained; and
- Manage and execute technical
lead generation activities in liaison with the sales team to ensure departmental
sales objectives are met.
Qualifications
and experience
- Bachelors degree in Information
Technology, Computer Science or other relevant field;
- ITIL training and certification;
- Experience in preparing
technical solution briefs;
- At least 5 years of experience
in a technical environment; and
- Technical Sales experience will
be an added advantage.
For the above position, you require to have strong
planning and organizing skills with excellent verbal and written communication.
You must demonstrate the ability to work in a highly driven environment, be results oriented and an innovative thinker.
If you believe you are the right candidate for the above position and can clearly demonstrate your ability to meet the above criteria, submit your application with a detailed CV, quoting the reference number to talent@sevenseastech.com or to our career website www.sevenseastech.com on or before 15th February 2012
You must demonstrate the ability to work in a highly driven environment, be results oriented and an innovative thinker.
If you believe you are the right candidate for the above position and can clearly demonstrate your ability to meet the above criteria, submit your application with a detailed CV, quoting the reference number to talent@sevenseastech.com or to our career website www.sevenseastech.com on or before 15th February 2012
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