Reporting To: Group Audit Manager
Location: Amboseli and Nairobi
Position Type: Full Time
E-mail:
Location: Amboseli and Nairobi
Position Type: Full Time
E-mail:
Addressed
to:recruit@odumont.com
Subject Line: Night Auditor
Job Purpose: The person in this position will be responsible for the entire lodge’s/ hotels’ Opera Lite software Operations and internal audit work.
Duties:
Subject Line: Night Auditor
Job Purpose: The person in this position will be responsible for the entire lodge’s/ hotels’ Opera Lite software Operations and internal audit work.
Duties:
- Check
on outstanding arrivals in the system. Charge no-shows or release rooms if
necessary with proper documented explanations
- Ensure
departures expected for the following day are completed by the night
cashier in readiness for check-out
- Physically
check rooms shown as unoccupied or OOO/OOS in Opera and confirm status as
indicated (on a surprise basis, day and night)
- Check
housekeeping discrepancy report for the shift (day or night)
- Check
all bills transferred to PM rooms and query length of stay in system,
reason for them being outstanding, mode of transfer/approval to PM
- Get
reasons for rooms being checked-in while the previous guest has not been
checked-out (double room occupancy) if any
- Confirm
signatures on paid-out receipts, bills paid by credit cards or charged to
room of in-house guest (e.g. AI bills) with specimen signature on registration
card
- Check
the day’s credit card transactions against Opera and PDQ postings,
ensuring banking has been done for the day on a shift basis
- Check
mode of settlement/payment of bills and confirm authenticity
- Check
rate variance report against rates schedules (contracts) and obtain
reasons for variances
- Check
all discounts given to room charges and obtain authentication on approval
at the right level as per discount policy
- Check
for reasons for postings to lost interface and check that they have been
re-posted to the correct rooms subsequently
- Print
out and obtain approval documentation for the day’s adjustments/allowances
(all revenue reductions) and check authenticity
- Check
that cashier log-ins to Opera/Micros agrees with the time table and obtain
reasons from FOM/Outlet Manager respectively where different (on a test
basis)
- Check
all guests in-house on complimentary for proper written approval
- Check
day rooms occupied in the day and trace for revenue collection. If no
revenue, check for notes and approval in writing by FOM/GM or designate on
the guest relations’ diary
- Check
pre-billings, deposits received and deposits applied reports and ensure
correct tagging
- Review
all posting splits/corrections, transfer postings and cancelled payments
- Run
the night audit and end-of-day procedure
- Compile
the night audit pack (Open balances-both PM and guest rooms, credit limit,
complimentary rooms, paid-outs/refunds, rooms discrepancy, guests in
house, modes of payment, manager report, rate variance adjustments, room
moves, transfer postings, routing and cashiers’ user log reports among
others) and place in docket/file for review by FOM/GM in the morning
- Ensure
Opera PMS end of day reports have been circulated timely
- Write
down anything that needs follow up after each end of day procedure and
notify reporting to supervisor.
- Handle
any other audit work
- Maintains
operations by initiating, coordinating, and enforcing program,
operational, and personnel policies and procedures.
- Contributes
to team effort by accomplishing related results as needed.
Skills/Qualifications:
- Finance
& auditing background
- 2
years experience in similar position
- Experience
in Opera PMS an added advantage
Email CV to recruit@odumont.com
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